Service regulation and privacy

Last updated: 29.01.2024

Service regulation

1. GENERAL RULES

These Rules apply to the sale of USYK vs FURY: Heavyweight Championship of the World boxing evening tickets on rtfight.com, provided that the rules of the organizers (hereinafter referred to as the “Organizer Rules”) or direct sellers (hereinafter referred to as the “Organizers”) may impose on buyers additional obligations not specified in these Rules.

The sale of tickets on the rtfight.com website is carried out by: RTF United Service Limited (hereinafter: “RTF” or “Company”).

Registered office: 6 BURROWS COURT LIVERPOOL UNITED KINGDOM L3 6JZ

Company number: 15153375

Email address: [email protected]

2. PROCEDURE FOR CONCLUDING CONTRACTS AND PURCHASES

The Tickets are on sale at rtfight.com.

When ordering Tickets and making payment for them, the Client is obliged to exercise due diligence. Entering incorrect data, such as payment amount, e-mail address or payer data that prevents the identification of the Client, may lead to a refusal to process a payment and annul the transaction.

When purchasing tickets by the Customer, RTF acts as an intermediary between the Event Organizer and the Customer. RTF is responsible for providing an entry ticket to the event. The organizer is obliged to provide the ticket holder with the opportunity to participate in the event.

2.1. Buying tickets on rtfight.com

After selecting the category and type of tickets and selecting the seats on the stadium plan where the selected event takes place, fill out the form with personal data and select the method of payment for tickets.

If you choose to pay with card or cryptocurrency, then the Client, by clicking the "Confirm and pay" field, expresses a desire to be bound by a distance contract and books a ticket to the event. Pressing the "Confirm and pay" button means an order with an obligation to pay and is a confirmation of the purchase on the www.rtfight.com.

If you have any doubts about the correctness of the booking process, please contact the service department by e-mail [email protected].

It is forbidden to use bots or other automated means that allow you to buy tickets without the participation of the Client. We reserve the right to cancel tickets purchased using unauthorized tools.

2.2. Group orders
Group bookings (including ticket bookings for groups of more than 5 people) are processed by customer service. To place a group order, please contact us at [email protected].

3. TICKETS

3.1. Basic Rules

The ticket is a document giving the right to participate in the event for which it was issued. Buying a ticket means acceptance of the Rules for participation in the event. One ticket entitles one person to enter.

The ticket is subject to verification at the entrance to the event - it is not possible to reuse the ticket. The ticket cannot be photocopied, scanned or copied in any other way - if such behavior is detected, the ticket loses its validity.

The customer must keep the tickets in a safe place. RTF is not responsible for lost or stolen tickets.

The customer has the right to check the compliance of the ticket with the content of the order placed by him. If the content of the ticket does not match the order, the Client is obliged to immediately report this fact to the RTF support service, as errors in the content of the tickets may lead to refusal to participate in the event.

Destruction of the ticket may result in the inability to verify the code and, as a result, to the denial of admission to the event.

The ticket gives the right to participate in the event at the place indicated in its content. RTF and the Organizer, in justified cases, in particular for technical or operational reasons, have the right to replace the originally ordered seats with others both before and during the event.

Decisions to cancel the event, refund for the cancellation of the event, replace the ticket, refuse admission to the event, order to leave the event, change the program of the event, the place of the ticket holder are made by the Organizer on the terms set forth in the rules of the event.

3.2. Prices and price categories

Tickets in various price categories are available in the RTF sales system. The organizer decides on the cost of tickets for the event. RTF acts only as an intermediary in their sale. The organizer decides on the belonging of specific places to a particular price category.

The arena plan map posted on the rtfight.com website is for illustrative purposes only. Detailed information about the conditions, including visibility from certain places in the arena, is provided by the Organizer, and in case of doubt, the Customer must request information on this from the Organizer. RTF does not have any information in this regard and therefore is not responsible for any inconvenience to the Client related to specific place chosen by the Client.

When selling tickets through the RTF, the pool of tickets may be increased (additional tickets may be added for sale) or reduced. Therefore, Customers are advised to familiarize themselves with the current offer of the RTF.

Ticket prices may change during the sale. Thus, in the event of cancellation of a ticket reservation made through the RTF sales system, for example, in connection with the Customer paying for tickets after the due date, RTF shall not be liable to the Customer for the inability to purchase tickets at the price originally chosen by the Customer (in particular, if the price in the meantime increases in tickets for this event or only more expensive tickets remain in the RTF offer).

Additional fees may be added to the price of tickets (in particular, a service fee expressed as a percentage of the total cost of the ticket for the event, or fees imposed by the Organizer of the event). The client will be informed of the amount of additional fees and the total cost of the purchase before allowing him to purchase a ticket to the event.

4. DELIVERY AND COLLECTION OF TICKETS

4.1 General rules

To purchase a ticket to an event through the RTF system, the client must be registered on webook.com.

When purchasing a ticket through the RTF system, the customer must use the same email address that was used when registering on webook.com.

After paying for the reservation, the client receives confirmation of the purchase of tickets by email. After receiving such confirmation, electronic tickets will appear in the user’s personal account on webook.com in the near future.

4.2. Ticket

One ticket entitles one person to participate in the respective event. RTF shall not be liable for the consequences of an unauthorized duplication of a home ticket by the Booker, or by third parties to whom the Booker provided details of the received Ticket (including a printout or an electronic copy).

5. METHOD AND DATE OF PAYMENT

5.1. Basic Rules

Payment for tickets when buying on the rtfight.com website is possible using card and cryptocurrency. The use of this payment method will require the conclusion of a separate agreement with the provider of this payment service.

5.2 f you choose to pay by card, by clicking the “I confirm purchase and payment” field, he expresses his desire to be bound by a distance contract and books a ticket for the event of his choice. Clicking the “Confirm and Pay” button constitutes an order with payment obligation and confirms the purchase on the website www.rtfight.com. The Client is then redirected to the Fondy website. Once RTF receives information from Fondy about the payment made by the Client, a confirmation is sent to the specified email address. The client receives a ticket booking confirmation and an electronic ticket on webook.com.

5.3 Cryptocurrency payment

In the case of paying with cryptocurrency, after confirming the booking made through the rtfight.com website (by clicking on the field: "Confirm and pay"), the Client is redirected to the E-gates.io website, where he pays for tickets using USDT (shall mean USD Tether, a digital cryptographic token issued by Tether Limited, Tether International Limited or their affiliate). Once RTF receives payment information from the Customer, a confirmation is sent to the email address provided by the Customer during the booking process. The client receives a ticket booking confirmation and an e-ticket in personal account on webook.com.

The payment due hereunder shall be considered to have been made when the relevant transaction was processed by the respective blockchain network.

6. Receipt

Upon receipt of full payment for the tickets purchased by the Company, a receipt (payment confirmation) will be provided to the Client on the E-Gates website.

7. ACCESS AND PARTICIPATION

The organizer and the owner or manager of the facility where the event is held have the right to refuse entry if customers violate any of the terms and conditions of the event or the conditions set by them. The organizer, owner or manager of the venue where the event is being held may conduct security checks from time to time to ensure the safety of customers.

Unauthorized use of photographic or recording equipment is prohibited. Laser pens, mobile phones, dogs (except for guide dogs for persons with disabilities) and customers' own food and drink may also be prohibited (please check the rules of the facility and the rules of the organizer).

Before purchasing Tickets, the Client is obliged to familiarize himself with these Rules and detailed information about a particular event. During some events, special effects such as sound, audiovisual, lighting and pyrotechnics may be used, which may be a contraindication for some people for health reasons.

8. TICKET / BOOKING REFUND

8.1. Return

If the Organizer's Regulations for that event provide for the return of tickets, and to the extent that such a return is provided, the following rules apply to RTF's participation in the return procedure.

In the event of a return of the Ticket, RTF undertakes to reimburse the Customer for the cost of the Ticket in the event and within the amounts received for this purpose by RTF from the Organizer.

If RTF receives reliable information from the Organizer about the cancellation or change of the event date or time, RTF will take the necessary steps to provide Customers with relevant information as soon as possible.

In case of return of tickets for the reasons provided for in clauses 8.2.1 and 8.2.2, the Company may require the Client to provide additional personal data necessary to identify the client, for example, Last Name, First Name, email address, photo of an identity document, data on the amount of payment, transaction hash, etc.

8.2.1. Refund in case of cancellation of the event

In case of payment by card, the paid amount is returned to the Client's bank account, from which the payment was made.

In case of payment by cryptocurrency, the paid amount is returned to the Client's electronic wallet, from which the payment was made in the corresponding blockchain network.

Refunds for purchased tickets are made within 14 days of the cancellation of the event.

8.2.2. Refund in case of change of the date or place of the event

In the event of a change in the date of the event, the Organizer, through the RTF, will offer the Clients seats for the selected event on a different date (if available) at a cost corresponding to the cost of the tickets originally purchased. To return a ticket, send a message to the support service, providing information about the readiness to return the ticket. Refunds for purchased tickets will be made within 14 days of receipt by RTF of the intention to return the ticket.

8.2.3. Other conditions

Refund or replacement of tickets in cases other than those specified in clause 8.2.1. and 8.2.2. above are not possible.

9. COMPLAINTS

Complaints related to the purchase of a ticket in the RTF ticketing system can be submitted to the support team at the email address [email protected]

RTF is not the Organizer of the events for which it sells tickets, therefore the provisions of paragraph 9 of these Rules apply to complaints related to the return and booking of tickets.

10. RESPONSIBILITY

RTF is responsible for tickets purchased from rtfight.com only. Tickets purchased from other parties, purchased at unofficial points of sale or through third parties not authorized to sell and distribute tickets may not be valid.

The Organizer is responsible for the event organized by him, including its holding and course, as well as for allowing the Customer to participate in the event.

11. GOVERNING LAW

Ticket transactions and all activities referred to in these rules are subject to the provisions of the laws of the UK.

All legal disputes related to card processing are handled under UK Law.

12. PERSONAL DATA

The rtfight.com website and RTF process personal data provided by Clients in the places provided for this in accordance with applicable law and in accordance with the privacy policy contained in Annex 2 to the Regulations.

The personal data of the Clients are disclosed to the Organizers only in cases provided for by the Regulations, for the purposes related to the execution of Transactions and the Organization of the event. In other cases, with the prior consent of the data subject.

It is forbidden to use the information specified in this paragraph for commercial purposes, which consists in advertising in any form of the Client's activity carried out outside the rtfight.com website.

This rules shall apply from February, 1 2024

Privacy Policy

Part 1. Definitions, Purposes and Scope of the Policy

DEFINITIONS

1. Personal data - within the meaning of the definition contained in Art. 4 RODO 1) GDPR, personal data is information about a natural person identified or identifiable by one or more specific factors that determine physical, physiological, genetic, mental, economic, cultural or social identity, including first and last name, e-mail address.

2. Policy - this Privacy Policy.

3. Product - any movable item that is the subject of a sales contract between RTF United Service Limited and the Client.

4. GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EU.

5. Website - a website operating within the framework of the Company's activities, for example, rtfight.com.

6. Company - RTF United Service Limited.

7. Transactions - the conclusion of contracts for the sale of Tickets on the Site.

8. Related Services - services or features provided or provided by the Company or third parties, including services provided on the basis of separate rules, which support the main activities of the Company or facilitate the use of the Company's services.

9. User - a person who has gained access to the services provided by the Company within the Site, on the terms set forth in the Regulations.

OBJECTIVES AND POLICY SCOPE

The Company is the administrator of the Personal Data of Individual Users. This means that the Company determines the purposes and methods of processing your Personal Data.

The purpose of the Policy is to define the actions taken by the Company to protect your Personal Data processed through the Site, as well as within related services (including Related Services). The Policy defines, in particular, the scope and legal basis for the processing of your Personal Data that we collect in connection with your use of the Website and Related Services. We collect your Personal Data from you in connection with activities (including ticket purchases) that you perform on the Website. The processing of Personal Data may also be associated with the performance of a number of other activities directly related to the use of the Site and Related Services. Personal data necessary for the execution of the contract related to the purchase of the Ticket may be transferred to the Organizer of the event.

Your use of the Site or related services is possible only after reading the provisions of this Policy and the Regulations for the purchase in the RTF ticketing system (hereinafter: the Regulations).

By clicking on links provided on the Website, you may be redirected to websites or websites that are operated or are services provided by entities independent of the Company. In this case, the processing of Personal Data is carried out in accordance with the rules established by these entities - for example, in the privacy policy applicable to services or applications available on external websites or websites.

All activities of the Company are governed by the provisions of the legislation applicable to the protection of personal data, in particular, the provisions of the GDPR and the Law on the Protection of Personal Data of May 10, 2018. If you have any questions or doubts about the principles and methods of protection of your Personal Data by the Company, please contact the Company. Our contact details can be found in Part IX of the Policy.

Part 2. Scope of personal data processed by the Company

The amount of Personal Data processed by the Company may vary depending on which services or features provided by the Company you use.

When ordering a ticket, we require you to provide the following Personal Data:

- First name, last name, email address

We may process your Personal Data in connection with our right to make claims or defend ourselves against claims. For this purpose, the Company processes your Personal Data for no longer than for the entire period during which the claims arising from the contract concluded by you with the Company or related to your use of the services provided by the Company, Services or Related Services have not expired. in accordance with applicable law. This may be, for example, the amount owed, information relating to a particular order, Transaction data, or information obtained in connection with your contact with the Company's hotline. The amount of Personal Data we process may vary from time to time depending on the subject matter of the claim.

Part 3. Purposes, grounds and terms of processing of Personal data by the Company

Depending on which services provided by the Company you use, the purposes and legal grounds for the processing of Personal Data by the Company, as well as the period during which the Company may store or use your Personal Data.

For each of the purposes of processing, we have determined the legal basis and maximum retention period for Personal Data. After the specified period, we will not use the Personal Data for the specified purpose. However, this does not mean that we will remove them in every case. We will retain your Personal Data for the longest of the specified periods relating to specific Company services.

RELATED SERVICES INCLUDING THIRD PARTY PAYMENT SERVICES

In connection with its activities, the Company allows you to use the Related Services provided by the Company or third parties. Related services may be provided on the terms set forth in the Regulations (including annexes to the Regulations) or separate regulations of such services or functions.

The Company may also be involved in the provision of Related Services by third parties, for example:

• providing you with information about third party services and offerings;

• by brokering your agreements for the provision of Related Third Party Services, including through the provision of services related to, for example, financing and facilitating transactions;

• In the case described above, the Company may act as a processor of Personal Data at the request of the administrator who provides services to you.

If you use Related Services provided by third parties independent of the Company, the rules for the processing of your Personal Data may be included in documents provided by these parties as part of external websites, for example, in the rules of such a service or in a privacy policy.

MARKETING ACTIVITIES

The Company may also use your Personal Data for marketing activities, including situations where you provide your Personal Data or consent to its processing and the Company provides you with content or services in return. Such actions may include:

• display on the Site of marketing content that is not adapted to your preferences (contextual advertising). In the case of using Personal Data to display contextual advertising, their processing takes place in connection with the realization of the legitimate interest of the administrator or a third party, which is to promote the Company's own business or the activities of third parties;

• displaying marketing content tailored to your preferences, including customizing the category of offers or individual offers in the Website settings or settings of third party services based on your activity on the Website (behavioral advertising). Your Personal Data, including Personal Data collected through cookies and other similar technologies, is then processed by the Company and external organizations for marketing purposes. Such action is taken only when you have given your consent, which you can withdraw at any time.

• implementation of other activities related to direct marketing of goods or services (distribution of commercial information by electronic means or other marketing activities) through various electronic communication channels, including via e-mail.

ANALYTICAL AND STATISTICAL ACTIVITIES AND SURVEYS

Your Personal Data may be processed by the Company for analytical and statistical purposes. In this case, we use your Personal Data to analyze activity, determine consumer preferences and improve the functionality and quality of the Company's services. The Company's ability to process information collected through cookies and similar technologies for analytical and statistical purposes depends on the User's consent to store such information on the User's end device.

Through surveys sent to Users by e-mail or posted directly on the Website, the Company collects Users' Personal Data, which can be used to study Users' preferences and adapt the Company's offer to their expectations. Such Personal Data is also used for statistical analysis.

ENSURING THE SECURITY OF THE PROVIDED SERVICES AND THE APPLICATION OF THE RULES

If it is necessary to ensure the security of services, including IT resources or the security of other Users, the Company has the right to automatically receive and record your Personal Data transmitted to the server by web browsers or your device when using the Site.

In order to prevent abuse, fraud, actions that violate integrity, the Regulations, applicable law (including national or international restrictive measures) or adversely affect the security of the Boxing Ecosystem and harm other Users, we automatically process Personal Data about your activity on the rtfight.io website , links to other accounts, and the features and tools you use. To prevent the above situations, we will make decisions on a case-by-case basis based on automated data processing, including profiling.

Part 4. Recipients of personal data

The Company may share your Personal Data with the following third parties:

• legal entities cooperating with the Company, operating websites or providing Internet applications to publish the execution of user transactions,

• legal entities cooperating with the Company, offering their services as part of the Related Services.

The Company may cooperate with third parties, for example, specialized providers of services for the storage of Personal Data, analytical services. In this case, these persons are not authorized to use your Personal Data for their own purposes (Personal Data will always be processed on behalf of and for the needs of the Company), and their activities are governed by applicable law and this Privacy Policy;

The Company may also disclose your Personal Data to others when it is necessary for the conclusion of a contract (including event organizers) or the performance of a contract they have concluded to which you are a party or to support / optimize the process of fulfilling orders placed on the rtfight.io website, which includes in particular:

acceptance of an order for execution,

• payment for services

In the cases described above, the persons to whom your Personal Data will be available may become separate administrators of your Personal Data.

We provide your Personal Data to organizers (in the case of personal tickets) and persons who support us in the provision of electronic services, i.e. those who provide payment services, provide consulting or auditing services, cooperate in marketing campaigns.

The Company may disclose your Personal Data to government authorities based on legal provisions in connection with ongoing proceedings regarding possible violations of the law or the fight against other possible violations of the Rules.

As part of the adopted Policy, the Company undertakes not to sell Users' Personal Data. In the event of a restructuring or sale of a business or part of it and the transfer of all or a significant part of the property to a new owner, Users' Personal Data, including yours, may be transferred to the new owner in order to ensure the continued provision of services within the Website or Related Services.

The Company may share de-identified Personal Data (i.e., those that do not identify specific Users) with external service providers, trusted partners or research agencies in order to better recognize the attractiveness of advertising and services to Users, improve the overall quality and effectiveness of the services provided. by the Company or a listed person, or participation in scientific research for a broadly understood societal benefit.

Part 5. Change of provisions

If necessary, the Company may change the provisions of this Privacy Policy. In such a case, the provisions for amending the Regulations shall apply accordingly.